University Translations is committed to respecting and protecting your privacy. This Privacy Policy describes the types of information we may collect and how we may use, maintain, protect, and disclose that information. We collect information from you through our website (https://www.university-translations.com), our secure e-mail address (unitran.svc@tuta.io) and by phone (+1 (302) 526-0088) including when you request information from us or submit information in order to receive our services. We also collect information from other sources when we provide our services that you request.

​

 

Please read this policy to understand how your information is used. If you do not agree with our policies, your choice is not to use our service. By accessing or using our website or providing information through e-mail or by phone, you agree to this Privacy Policy. This policy may change at our discretion. Your continued use of our services after we make changes is deemed to be acceptance of those changes.

​

 

• What type of information do we collect?

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, address, phone number, e-mail, payment information, files, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

​

 

• How do we collect information?

 

We collect information through our contact form, e-mail address and phone. We also collect any payment or banking information provided to us, which you may request us to delete once payment is complete. When you conduct a transaction with us, as part of the process, we collect the personal information you give us such as, but not limited to, your name, address and e-mail address. Your personal information will be used for the specific reasons stated above only. We collect such non-personal and personal information for the following purposes:

1. To provide and operate our services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our visitors and users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

​

• How do we store, use, share and disclose our site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

​

• How do we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our Privacy Policy, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via e-mail, telephone, text messages, and postal mail.

​

• How can our site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at unitran.svc@tuta.io.

​

• Questions and our contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at unitran.svc@tuta.io.